Shipment

GSM Africa Shop Online delivers exclusively within South Africa. We collaborate with the leading delivery companies in the country, including The Courier Guy, to ensure reliable service.

Delivery Time

In-stock orders are shipped within a maximum of 2 working days after payment has been processed.

Digital products are delivered within 24 hours after payment confirmation.

We ship Monday to Friday. Orders placed on Saturdays, Sundays, or public holidays will be processed on the next working day.

Delivery times depend on the selected shipping company and the destination.

Shipment Cost

FREE delivery for orders of R500 or more.

A delivery fee of R100 applies to orders below R500.

Shipping Requirements for Visa/MasterCard Holders

GSM Africa Shop Online does not deliver to P.O. boxes.

Orders are shipped only to the cardholder's billing address as indicated in the credit card registration documents.

Our high-level SSL (Secure Credit Card) transaction system ensures that customers can shop safely using their actual billing address.

Warranty Policy

Please note that some products are not covered by any warranty. For such items, all sales are final, 

Damaged Packages Return Policy

GSM Africa Shop Online is not responsible for damaged packages or packages returned due to failed delivery attempts by the courier service, typically caused by the recipient's absence.

How to Ensure a Hassle-Free Return

For a smooth return process:

Ensure the item is returned in its original packaging and is unused.

The tags must still be attached, and the item must not have been worn.

Return all components of the product as received.

Stick to the return time limits.

Ensure the item is not a non-returnable product

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